Universal Dream Services

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Dream Mart Services Pvt. Ltd.

Dream Mart Services Private Limited {Privacy Policy}, the parent company of Universal Dream Services, is committed to safeguarding the privacy and confidentiality of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide to us during your engagement with our immigration services.

Confidentiality

We recognize the importance of preserving complete confidentiality. Any personal information and/or proprietary business material that you disclose to us is treated with the utmost discretion and confidentiality.

Information Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us over the internet.

Use of Personal Information

All information provided to Universaldreamservices.in by its prospective clients is kept strictly confidential on a need-to-know basis. We only record your personal details if you send us a message. Your personal information is used solely by our trained staff for the purpose of the work you have engaged our office to do.

We will not use your email address for any other purpose or disclose it without your explicit consent. Your information is never used for marketing, solicitation, or provided to anyone for such purposes.

Disclosure to Government Authorities

Universaldreamservices.in never supplies your information to any person or organization except the government agencies involved in your immigration process.

Registration and Consent

You can register with our website if you wish to receive our newsletter, catalog, or updates on our new products and services. Your information submitted on our website will not be used for this purpose unless you have given us your explicit consent to do so.

Third-Party Links and Content

Our Privacy Policy and the Terms and Conditions may change over time. We advise clients to regularly check our website for any recent changes. Our current Privacy Policy applies to all information we have about you and your account, unless stated otherwise.

Policy Updates

Our website may provide links to third-party websites and access to content, products, and services from third parties. Universaldreamservices.in is not responsible for the availability or content provided on third-party websites. Users are encouraged to review the privacy policies of other websites before use. We are not responsible for third-party content accessible through our website, including opinions, advice, statements, and advertisements.

Consent

By engaging our services, you consent to the terms outlined in this privacy policy. If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please don’t hesitate to contact us. We reserve the right to update this privacy policy to reflect changes in our practices and legal requirements and will provide notice of any significant changes.

....{ Important Information and Disclaimers }

Payment and Receipts

Dream Mart Services Private Limited, the parent company of Universal Dream Services, handles all transactions on behalf of Universaldreamservices.in. When you make a payment to Dream Mart Services Private Limited, you have the right to request a receipt. We issue receipts for all payments made to our company. If you have any inquiries regarding payments to Dream Mart Services Private Limited, please email us at contact@dreammartservices.com.

Caution Regarding Additional Payments to Staff

We strongly caution against making any additional payments to any employee of Dream Mart Services Private Limited. If any of our staff members offer to create your profile or provide any documents for an additional fee, we urge you to inform our management promptly. Please note that the company is not liable for any verbal or written agreements entered into with a Dream Mart Services Private Limited employee or their references. We also do not assume responsibility for any consequences arising from payments made for additional services to our employees.

Vendor Services

We discourage you from engaging services from vendors recommended by any Dream Mart Services Private Limited employee, as this is not endorsed or permitted by the company. We are not responsible for vendors referred by our employees, nor are we liable for any charges incurred through such services.

Fraudulent Documentation

Dream Mart Services Private Limited strictly does not deal with cases involving fraudulent documentation or information. We accept cases based on the information you provide, assuming it is accurate and truthful. The responsibility for providing correct and genuine documentation lies with the applicant. We do not provide documentation or assist in visa processing. Our employees are strictly prohibited from engaging in illegal practices, and the company is not responsible or liable for any violations of company policy.

Protect Yourself from Fraud

To avoid being deceived and potentially denied entry into foreign countries, please keep the following in mind:

  • Do not submit forged documents with your application;it will lead to refusal and potential investigation by authorities.
  • Do not believe claims from Dream Mart Services Private Limited staff that they can influence application processing speed or decisions in exchange for money or favors.
  • Be cautious of impersonators posing as visa officers from Embassies.
  • Be wary of fake websites resembling official government or service delivery partner websites.
  • Exercise caution with job or visa offers that seem too good to be true, as they could be scams.

Responsibility of Visa Applicants

It is essential to recognize that visa decisions are solely made by authorized visa officers, not by Dream Mart Services Private Limited staff. Applicants are responsible for their visa applications, and fraudulent documents or misleading information can have severe consequences for both the applicant and the employee.

Job Search Services

Dream Mart Services Private Limited does not guarantee job or charge candidates for employment. If any of our employees attempt to do so, please contact us immediately. We also do not guarantee visas, as these are at the discretion of immigration authorities. It’s important to note that we do not impose any placement or employment fees. While we do not handle work permits or employment visas, Universal Dream Services serves as an initial service provider and consulting firm. Our charges are solely for visa documentation and visa consultancy services offered for various countries. We trust that this clarifies our company’s role and the services we provide.

Complaints and Grievances

If you have grievances or complaints, please reach out to our customer relationship department at contact@dreammartservices.com.

Job Search Service Disclaimer

Under our Job Search Service, we offer Resume Writing, LinkedIn Optimization, and Resume Marketing. We do not advertise jobs on behalf of overseas employers or represent any overseas employer. This service is not a placement or recruitment service and does not guarantee jobs.

Thank you for your understanding and cooperation. We prioritize transparency and ethical conduct in all our operations.

....{ Refund And Cancellation }

Welcome to Universaldreamservices.in. Please take a moment our Refund Policy Carefully.

Refund Process

All transactions are facilitated exclusively through Dream Mart Services Private Limited on behalf of Universal Dream Services.

No Refunds for Early Service Withdrawal

We regret to inform you that under no circumstances will Universaldreamservices.in issue refunds for early service withdrawal.

Refund Percentages

Refund percentages are applicable solely to the full-service fee paid, and not to partial payments. To be eligible for a refund percentage, the complete product fee must be paid in full without any outstanding balance. Clients are ineligible for a refund percentage if they fall under any of the specified conditions or if the full-service fee has not been paid as outlined.

Immigration Pronouncements

Please be aware that immigration pronouncements may be based on future expectations, and clients are enrolled in advance to ensure compliance with immigration authorities. Clients acknowledge this and commit to fulfilling all requirements in a timely manner. If a client’s profile is deemed ineligible after the pronouncement, they may have the option to explore alternative opportunities.

Zero-Tolerance Policy for Chargebacks

Universaldreamservices.in maintains a zero-tolerance policy for chargebacks. Any customer who disputes a valid credit card payment will be permanently blacklisted and barred from utilizing our services. Outstanding fees and costs will be referred to collections, and unpaid debts may be reported to credit reporting agencies.

Invoice and Tax

Clients understand and agree that the total invoice amount includes Universaldreamservices.in consultation fee and applicable tax. However, refunds will be calculated solely on the consultation fee, with the tax component being non-refundable. Once Invoice has been issued then the amount is non refundable in any case.

Rejection by Immigration Authorities

In the event of rejection by immigration authorities, Universaldreamservices.in will process a refund as per the agreement. The refund will be completed within 90 working days following the client’s submission of the Online / Offline Refund Settlement letter, along with a copy of the rejection letter from the authority. Amount is non-refundable if not able to produce a rejection letter.

Third-Party Services

Universaldreamservices.in bears no responsibility for any delays caused by third-party services, and clients cannot seek refunds of service charges for such delays.

Assessing Bodies and Authorities

Universaldreamservices.in is not liable for refunding fees paid to any assessing bodies, universities, immigration authorities, embassies, consulates, or high commissions in the event of rejection or non-acceptance by the respective authorities. These fees cover only the services provided by Universaldreamservices.in and do not encompass request or assessing fees.

Payment Terms

Clients agree to pay any additional applicable fees. In cases of online card service payments, clients commit not to initiate a chargeback without prior communication with Universaldreamservices.in, except as stipulated in the agreement and applicable laws under the jurisdiction of New Delhi, India.

Service Charges

Service charges by Universaldreamservices.in adhere to company standards, and claims regarding charges being excessively expensive after registration will not be entertained.

Funds Requirement for Immigration

Clients acknowledge that immigration may necessitate demonstrating sufficient funds, which vary by country and pathway/category. Failure to provide such funds will not render Universaldreamservices.in responsible for refunding service charges. In such instances, no refund requests for service charges will be entertained.

We appreciate your trust in Universaldreamservices.in and are committed to ensuring the security and privacy of your personal information

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